MEETING … a word that conjures up dread, groans and rolling eyes in most leaders AND employees. Meetings SHOULD bring all needed voices, ears and eyes into a shared space to solve issues more efficiently and effectively. They should inspire great ideas, strengthen working relationships and leave all those involved feeling heard, understood, valued and …
As information increases faster and faster and attention spans and patience grow smaller and smaller, video is replacing traditional ways of communicating. If a picture is worth 1 thousand words, then a video is worth 1 million. Those watching your video gain more information from your tone, emphasis on certain words, facial expressions, gestures and …
Maybe your office doesn’t pull out the boxing gloves but the infighting and positioning that goes on can leave staff members and leaders with much worse than a black eye. It can ruin job satisfaction, innovation, credibility and careers. It can drive away good people … and good clients. It doesn’t have to be this …
It’s happened to us all. Whether it was during our job performance review, an after delivery follow up call to a client, or our significant other’s icy “thanks” after we “helped out”, we’ve all felt the sting of someone else’s unmet Hidden Expectations. No, they weren’t purposely hiding these little but important details that have …